Pick one (and yes, you have to pick one); dental appointment for a filling (there is no telling how close the cavity is to the nerve), step on a lego (you will walk with the confidence of Connor McGregor and will step down full force) or go to the mall on a Saturday afternoon to try on prescription glasses.
If you are like me your internal monologue went something like this;
- At the dentist I would get to lay down and have novocaine.
- Connor McGregor?! I love the UFC – but a lego, ah I would do it – if I were Connor I wouldn’t even feel the lego.
- *in a whiny pathetic voice* Glasses? Seriously? Can I just get lasik? The mall, where lots of people with sticky fingers, tired whiny children and commingled food court smells come together to ruin your perfectly good weekend? I don’t even like brushing my teeth in a mirror and I might have to be subject to looking not only at myself but the reflection of the ill equipped sales associate that stares at me while they ask for the 18th time if they can help me? My inside voice says to them, “No. No you cannot help me. When I finally give-up and pick the first pair I tried on an hour and half ago it is going to take everything in me not to yank the keyboard that you are hen pecking on and fill in my name and address for you. So, no, I doubt you can help me.”
Almost two years ago I left my glasses in the pocket of a jacket and threw it in the washing machine. They have had a weird film on them since then. I have insurance and I live near a Lenscrafters, several eye doctors, a WalMart and a Sears but I just did not want to deal with getting new glasses. I have a pretty big head and it is just not fun to go and try to decide what looks good. If you go alone you will have to rely on a sales associate to tell you and their job is to sell so… ya, I dealt with the weird film. Until tonight.
Tonight I went rogue and I ordered glasses from Warby Parker. In five days I will have several pairs of glasses arrive at my house. I will be able to try them with different outfits, with my hair up, my hair down, with makeup or without and decide on my own – with no strangers looking on.
Big head? No problem. There’s a quiz for that. It’s like five questions and helps narrow down the search. I did not have to pay for these and as long as I return them (postage is already paid) – no charge.
I did a little recon and you know what I found? I found a company that feels the way I feel – maybe a little less ginger anger but the sentiment is the same. Glasses- ain’t nobody got time for that!
Warby Parker does not have the largest following on social media. They have less than 400k followers on Instagram and just over 711k on Facebook, but their followers are engaging. If you search through their Instagram you will find that many of the pictures they have are from their loyal customers- including some canines sporting WPs.
Warby Parker has even been known to feature some user content in postings. Once I placed my “try at home” order I was encouraged to send pictures with the hashtag #warbyhometryon and share my thoughts. These posts that their followers share are not your run of the mill selfies either. People are showing off their artistic, photography and filtering skills. Warby Parker is in essence outsourcing their marketing to their customers and their customers are delivering.
I found myself getting wrapped up in the conversations on their Facebook page too. There is a mix of happy people and some not so happy campers. Warby responds to them all. They have created a place where their customers can go and ask questions about where products are made, what to do with damaged merchandise and when they will add new products or enhancements. Customers do not have to find FAQs on a website or call customer service – Warby Parker comes to them. Somethings cannot be handled on the company’s Facebook page but they are not ignoring the hard questions – they are happening right there for all to see. I think that’s pretty cool.
If you are questioning what to expect or what would happen if things went awry – just jump onto their Facebook page and you will see for yourself how much they are loved and even when something happens Warby is there to address it and get it right. If their open approach and awesome pricing is not enough how about their commitment to eye care for everyone? For every pair sold a pair is donated. Their story is on their website and a quick link to view it is included in their emails (they are so crafty). They have donated 500,000 pairs todate. Consumers are becoming more savvy and more consciousness. Warby Parker is aware of this and their give back initiative gives them an edge. It also begs the question, if Warby Parker can sell a pair of glasses for a fraction of the price of other designers and donate a pair, why aren’t the other guys/gals?
I have never been one to post and tag companies but depending on what I find in my #warbyhometryon package I just might jump on the bandwagon. Who knows, maybe my specs could be next on WPs feed and for a moment I too could be Instagram famous.
If you can get passed the lurkers and those that only go to the gym for the free tanning we all have a gym membership for one reason – to work out.
Everyone that has taken the plunge and signed-up has envisioned a better body – no, not a better one – a hot body. Wait, simmer in that image for a moment. Damn, in my mind I look hot! Like walking into a room in slow motion hot. Hot HOT HOT!
Okay, back to reality.
When I envision a slimmer, hotter, cuter me I do not look at a mirror, I look at clothes. Lately I have been online looking at outfits that are out of my size range and comfort zone. I am sorry, did you say “what is a size range”? Well, there is an image many of us get in our head of how we would like to look (remember a moment ago when you simmered in that image?) and then there is the size range. The range is where you know realistically you will or could be in the future. So, I have been looking outside the realistic range. Pinterest has this “women’s fashion” category where the whole outfit is conveniently pieced together complete with earrings, bracelets and a color coordinated handbags. That is where I live. In women’s fashion la-la-land.
I found myself telling my husband that I felt I was getting soft in the mid-section and things were not fitting quite right. I knew that if I just got back to the gym I would feel great and keep going but I could not seem to just do it. I had done so well and then life happened and days turned to weeks and weeks to a few months and my progress went right out the window. I do not want to start over and I sure as hell do not want to keep feeling like this.
I started walking because, I told myself, I just needed to get back in a routine. Nope, I know what I was really doing. I do not want to go back to the gym all pudged out. I am worried about how I will look and how I will have to essentially start over. In my mind, deep down, I am telling myself if I can lose a few pounds I will feel better and I will go back. WTH!? You are laughing/snicker/chuckling – hopefully not crying – because you have also told yourself this.
I have never looked at anyone in the gym and thought they should not be here (okay, maybe the really sweaty ones – the ones that have sweat pouring off them when they even look at a treadmill – maybe I have wished them away), but the others- fat, short, old, chubby, flabby, out of breath – I have never thought anything but “awesome – work it”. Most of the time though I am too worried about me to be thinking of everyone else. So why am I worried that others are going to be judging me? Isn’t it more likely they are too concerned with how they look to even notice or judge me?
While I am worried about how I will look my money is wasting away- heating the showers, powering the tanning booths and keeping the lights on for those who dare not to care. Truth is, those going to the gym care more about their health and future selves than they do about what others think. Then it hit me. Maybe it is time I do too.
Days turned into weeks, weeks into months and I arrived in July with nothing to offer my Christmas in July guests. I had lost the desire to blog and no imagination to create or decorate. You have reached a dark place when glitter cannot pull you from a slump.
Something change last week. I do not recall the moment but there was a turning point. I started having ideas. I thought of blog topics, came up with a way to refresh my kitchen, and the mere suggestion from my husband to move the love seat from our den to our living-room turned into a HGTV series where I was mapping out moving this here, and that there, and oooo a new paint color which turned into a new rug, table, chair, light fixture and I renamed the room – I FREAKING RENAMED THE ROOM! Then I had this insane idea that I could rent my house – weekly in the summers and as a seasonal rental in the winters. That turned into a mental list of what would need to be done 1) new appliances 2) add beds 3) talk to a property manager – all the while still mentally redecorating my den (now aptly named “My Imagination Room” – way cooler than “My Office”, right?).
It did not stop – the ideas just kept coming. At one point I thought it would be brilliant to start a YouTube Channel. Why- I have no idea. Not sure what I would do or say, but I swear in the moment it was utter brilliance.
I was on idea overload. There it is, the problem with ideas. They seep in. No harm. One or two thoughts pop in and you think to yourself, ah, that is a good idea, or oh, I should try that. You make a mental note to come back to it later. Just as quickly as the idea arrived, it is gone. Not forever mind you. Ideas float around like car inspections and registrations. You know they are there, waiting, they float in and out of your consciousness until the ability to plan for them is gone and BAM – they are upon you.
You know what I am talking about. Every year around December 14th you think, I should have (made a scarf for everyone, a Christmas wall hanging, made cards by hand, baked goodies for the neighbors, gone on a sleigh ride or fill in the blank with one of your own) but you didn’t so you will remember for next year. You think of it in June and maybe again for a moment in September when the air turns cool, but you will not think of it again until December, when it is upon you.
Ideas are problems until they become realized. They clog your mind like old shoes and pre-baby pants stuffed in your closet. They are there reminding you of what you have not done, what you have not seen through and well, they hold you back.
To eradicate the problem you must put the ideas in to action. You must get them out of the proverbial closet and decide where they rank and what to do with them. Open a Google Spread sheet (or excel, or open office – I do not discriminate) and started naming the tabs: imagination room, vacation ideas, remodel, weight loss – whatever your ideas or goals are – right down the line. Then as you come up with related ideas pop them in and rank them by level of importance. Weight lifted.
It is crazy that I had unknowingly caused myself additional stress with all of these ideas. Putting them in writing took away the subconscious worry that I will forget them, ranking them reminded me what was really important, crossing them off the list gave me a sense of accomplishment and as I have more ideas I can add them.
As a student you get assigned countless papers and projects. Last week I was tasked with writing a paper that would explain how to write a job analysis. I am bored with papers so this format is a little less focused on structure and a little more on just sharing the information in a less drab way.
If you are now or ever intend to be in a management role, own your own business or be part of the hiring process then this is for you. I hope this entertains and informs you.
Job Analysis for Dummies*
Start at the beginning. It seems obvious but too often, especially in business, people do not start at the beginning and they end up wasting time. You do not have to hang out at the beginning and loiter and overstay your welcome. Just start there. Make a plan. Move on.
So, you want to do a job analysis. This is how I would do it. I am a planner, I make lists, re-write them, type them, sometimes laminate them. Maybe you will not want to get to that place, um, some call “getting OCD”, I like to call it getting organized. I digress, organize how you see fit but here is where to start, or how I would start.
I would familiarize myself with why. Why am I doing a job analysis? A good job analysis will direct you, or Human Resources/the hiring manager, to the ideal candidate. A job analysis will help you uncover the type of person you want for a particular role at your organization. A job analysis should uncover what the position requires in terms of soft skills, job knowledge, behaviors, availability and what the organization’s goals are (“Job analysis,” 2013) (Entrepreneur).
Okay so now you need to collect this information. Disclaimer – Do not assume you can figure this out on your own. Regardless of your role you should include others in the job analysis. One person cannot fully understand the requirements of every role and the organization’s goals. Note that goals are not the same as a mission or vision statement.
Back to me. If I were conducting a job analysis I would set-up a time to sit with (talk to, email etc.) different people within the department [with the vacant position I need to fill]. If it is a large department speaking with everyone would be unrealistic and not a good use of time. I do see the value in speaking with the manager and people doing the job that you want to fill, if possible.
A manager will be able to provide you the background on what they need and their wish-list, so to speak. They can provide insight into what their goals for the department are and what the current strengths and weaknesses of the group are. Someone in the role can give you a more accurate picture of what they do everyday, what skills are used, not used, what they wish they had known about the job [before coming on board] and what kind of peer they would like to have.
I would recommend having questions ready for when you speak with the department. I would be prepared to set the stage. Let them know you are seeking feedback and that the information they provide will help you to write a more accurate job description [for posting and for the purpose of creating a compensation schedule – I suggest keeping that piece of information to yourself], create interview questions that are tailored for this position and ultimately help you to find the right candidate for the department and the organization.
This will help the staff understand what your role is in this, what you hope to gain and ideally create a productive environment. Be prepared to get off topic but refer to your questions and notes to help guide you and keep you on track. Sometimes getting off topic can take you into a valuable conversation but remain in control.
Below I have provided a list of questions I would ask if I were performing a job analysis. I would ask them of both the manager and the employees in the department. I dare say, sometimes managers have a different idea of what their people do and it does not always match with the reality of the situation. Best to know upfront.
- What are the physical requirements of the job (i.e. do you stand/sit for extended periods of time, do you lift or move items on a regular basis etc.)?
- Are there any extremes in this position (i.e. do you or your people ever work in extreme cold or hot weather, is part or all of the job conducted outside in the elements etc.)?
- What kind of equipment is used in the job (i.e. register, machinery, is driving required, computer, applicable software etc.)?
- What skills are required for performing this role (i.e. basic/advanced math, working in a detailed environment, sensitivity to time, face paced, etc.)?
- What forms of communication are used in your department (i.e. to determine a need for phone etiquette, ability to draft written correspondence, meet with people face-to-face etc.)?
- What are the hours and potential changes you see in the department (i.e. important to know if the business needs could require a schedule change, work weekends, nights, overnight, holidays etc.)?
- Is there stress present in this job? How would you describe it?
- Do you work closely with your peers or do you find that you work solo the majority of the time? (i.e. this is best for the staff not the manager necessarily)
- What level of education is required for this job?
- What skills would you prefer that the candidate possess upon hiring?
- What level of initiative would one need for this position (i.e. is everything done by the book or are there times when one might need to think on their feet, be creative)?
- What do you like about your job? If you could recommend two things to change, (about the department/organization) what would they be?
Keep in mind not all of the questions will pertain to your business and some will not assist in creating a posting but may come into play in the interview process (Doyle, 2013) (Entrepreneur).
If there are departmental vision statements this meeting would be the opportunity to get a copy. They should be reviewed to make sure that the person you seek fits the department and the organization. This individual may tire of a position (insert gasp) but if you sought out a good cultural fit you can find them advancement opportunities in a different role. On the other hand they could just be awesome and be promoted but that will only happen if you make a marriage of the needs of the current role and the needs of the organization.
What do you do if there is no mission or vision statements? Do not try and wing it and draft one up. Mission and/or vision statements help to define where a company is and where it wants to go. Mission statements are a whole other “for dummies” topic and should be addressed in a separate setting.
In a pinch take time to scribe some values and things that are viewed as important to your organization. Do not expect to knock it out of the park this is just a band-aid but you do need to have an idea of what your company is about. For example, do you or your people invest in the community (i.e. funds, volunteer time etc.), are you are green company (i.e. recycling, re-purposing, making changes in the office to reduce emissions etc.), does your organization foster a fun culture, a neighbors-helping-neighbors environment? Put a name to it and use that to complete the analysis.
A job analysis can, like most company documents, be living breathing entities. Writing these kinds of things is like parenting. You start with an idea and it works and sounds good but things evolve and you may have to add to it, take from it or at some point start over. When you do go back, revisit your plan and follow the steps. Do not reinvent the wheel .
The most important thing is that you have started the process and that is half the battle.
Let us recap. Make a plan, involve others in the process while retaining control and do not be afraid to make changes.
You are ready. Go forth and hire.
*Disclaimer. This is not affiliated, associated, authorized, endorsed by, or in any way officially connected with the “for Dummies” publications.
Doyle , A. (2013, August 23). Top 7 most important soft skills. Retrieved from http://jobsearch.about.com/b/2013/08/23/top-7-most-important-soft-skills.htm
Entrepreneur. (n.d.). How to write a job analysis. Retrieved from http://www.entrepreneur.com/article/56490
Job analysis. (2013, September 14). Retrieved from http://changingminds.org/disciplines/hr/job_analysis/job_analysis.htm
In my younger years I used to harass my parents about their, what I perceived to be, excessive use of salt. They salted everything- steak, tomatoes, potatoes and green-beans. Hell, for all I know they salted the salt.
What did you think about the video? Not it’s quality (because it is not professional grade), but what did you notice?
My first blog post, only a short scroll back, was titled “We, as humans, want to be first. We want to win.”. Do we always want to be first, though?
In the video, along with the people around the man dancing, you notice a lone man embracing the music. It would appear as though he loves what he is hearing and was moved to express it through dance. As an observer you might even assume that he does not care what others think of his impromptu dance.
What else did you notice? There were people watching him. I would suspect that many thought he looked a little crazy, but then someone joined him, then another and another until people were jumping up and running to be a part of his dance. So, it begs the question, do we always want to be first?
Why are we okay with being first in traffic, first in line on black Friday or first to finish a test, but we are not okay with being like this guy?
I am not an expert in the human psyche but I would suspect that being able to beat someone to the stop light in traffic is a safe gamble. Maybe we got their first because our car is faster or we are a better driver. If we do not make it or someone beats us, we are in our car, sheltered- there is a getaway – a barrier. If we are first in line on black Friday everyone behind us knows that we are likely to get what we want, and let’s face it, we are in good company. Everyone behind us is there for the same thing. If we are first to finish the test it must be assumed we are the smartest, right? The only person who will know any different is the person grading it. There is little risk involved with these acts. They are, you could say, somewhat calculated.
The dancing guy was vulnerable. He took a chance that what he did would be mocked, but he did it anyway and the result was that others eventually shared in his joy.
Maybe instead of being first in line, first to own a new gadget (insert game system, music player etc. here) we should try being first at being vulnerable. How many times have we missed an opportunity to speak up at work, say something to a loved one (or a stranger), or take advantage of an opportunity because we were afraid to put ourselves out there?
That is all; just a thought for today. If you want to dig a little deeper I urge you to watch the following video. I was introduced to it about two months ago and it has had a profound impact on my life and how I view the world and people’s behaviors. In the video Brene Brown, LMSW and research professor at the University of Houston Graduate College of Social Work, explores shame and vulnerability and her journey to wrapping her arms around such a largely misunderstood concept. I challenge you to watch it and not be affected by it.
I take classes at an organizational development Firm in Southern Maine. The subjects covered ranged from conflict resolution, supervisory skills and over the years the classes have morphed in to a series of classes spanning over six months that dig deep in to inspirational leadership and direct management. I received a call from one of the owners of the firm about a week prior to an upcoming class. He asked if I would be interested in coming up with an activity for my group, about eight of my peers. I said yes before he even finished asking but without knowing what I would do.
Monday, April 15th, 2013. I was home from work. If you live in Maine or Massachusetts you were likely off from work observing Patriots Day (a day to commemorate the Battles of Lexington and Concord NOT the Patriot’s football team). Throughout the afternoon and evening images of the Boston Marathon bombings were being splashed all over the television and internet. In the midst of tragedy a soft, but poignant reminder was being shared online, a quote from the television personality Mr. Rogers,
“When I was a boy and I would see scary things in the news,
my mother would say to me, ‘Look for the helpers.
You will always find people who are helping”.
Something clicked. That was it. Every day we hear someone being mocked on radio or television, we find ourselves being irritated with something someone said or did. We wonder how our spouses could be so forgetful or our coworkers so rude. It seems easier to remember the negative, pick on the bad and harder to recall when someone did something nice, spoke kind words or touched us.
That was my exercise. I went into my class armed with blank thank-you cards and stamped envelopes. I explained to everyone what I have shared here and how I came across this quote. I went on in greater detail about how most of the time when someone does something nice, takes time out of their busy schedule to talk to us or lend us an ear we sometimes take it for granted and, I believe, more often than not we do not really understand the impact of a person’s kindness until after the moment passes.
I tasked my peers to think of a person that did or said something that had an impact on them. I told them it could be big or small. It could be someone that they knew well or someone they had only met once. I asked the group to come up with a person that they would thank, what they would say and share why it had such an impact on them.
The stories that were shared were personal and transformational. Some recalled moments from their childhood while another woman talked about how she would thank her mother’s hairdresser. She explained how her mother was diagnosed with Lupus and she could not be with her when she made the decision to cut all her hair off. She said that her mother’s hairdresser gave her confidence and support that she could not. She said she would thank that woman and tell her what her time and words did for her mom.
I learned more about my coworkers in that hour than I had in the five years we had worked together. I also learned that there is so much to be thankful for- not just things, but people. It is important to thank and appreciate people. While listening to all of the stories, some funny and others emotional, I thought of two more people that deserved to be thanked for the moment, the time and the impact they had on my life.
We enable behaviors every day. This is an opportunity to enable good behaviors and perpetuate them. Take the time to thank someone. Do not wait. Thank them today and make your thank-you personal.
We, as humans, want to be first and we want to win.
I could be referring to a number of things, but I am talking about driving. More specifically, I am talking about those drivers that weave in and out of lanes treating cars like road cones and barely missing your side mirror as they careen by. They are the same drivers that were apparently never taught the correct meaning of merge – violators take note- merge does not mean lead foot and traffic assault to get “your” spot in line, and the drivers that cut you off in traffic and sweep in to nab the parking spot you were clearly (i.e. with blinker flashing) waiting for. Do these traffic assaulting, spot nabbing nuts ever have the decency to even make eye contact? Of course not. That would be personal and drivers like that treat driving like business. The business in being first and the business of winning.
These drivers make me crazy angry. They are dangerous and inconsiderate. I think it is the inconsiderate that gets to me. I could handle the crazy driving. If they are always ahead of me I should be safer, right? What I cannot tolerate is the trash bag that [just the other night] was sitting next to me at a traffic light. Before the light even turned green I had already seen the next 30 seconds play out. The trash bag in the truck next to me (along with a trailer hitched to the back of his truck) was going to put the petal to the metal and speed up because he had only a brief stretch of pavement before his lane would end and become my lane.
That isn’t what happened. He maintained a speed to keep us side by side. He could have sped up more, but he didn’t. He just drove next to me. I thought, wow I miss judged this. For a split second I thought he had realized his error, would slow down and get in behind me. Instead, he merged into my lane, not ahead of me, but next to me. He pushed me into oncoming traffic. Instead of coming up with an escape plan I had an Ally McBeal moment where real life paused and I watched myself slam my car into his truck screaming wildly “rubbing is racing”, just like in Days of Thunder. I quickly came to and assessed the situation and realized my only option was to speed up quickly and get in front of him. There wasn’t time for anything else. I managed to look at him and scream “whaaaaat are yoooou dooooing”? while I sped ahead.
When I secured my place in front of him I was left with the realization that I am the crazy driver. I mean, he is too – crazy on crack, but I saw the writing on the wall. I anticipated his behavior and instead of allowing him to go ahead I played his game.
I wanted to win. I wanted to be first and not be someone else’s pawn.